Service

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18 Service Bays

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O.E.M Master
Certified Technicians

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ASE Certified and
310T CertifiED TEchnicians

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Energy Saving
High Output Lighting

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Trained Welders


Service Contact Hours:


Monday-Friday: 8:00am - 12:00am

Saturday: 8:00am - noon

Sunday: Closed / 24 Hr. Road Service available

*Customers can drop off keys after hours At the front door

For Further Assistance, please contact:

Dave Suzor

service manager

Ext. 1623

Laura Sunderland

Assistant Service Manager

Ext. 1624

TIKO MUPESA

Service Advisor

Ext. 1630

VOLVO/MACK UPTIME AND ASSIST


Volvo Uptime enables us to leverage the advanced MV Assist system to monitor truck repairs and track parts quotes, providing real-time estimates for your vehicle's service needs.

If you're on the road, Volvo Action Services can remotely diagnose your vehicle and guide you to the most suitable dealer for resolution. We take pride in offering a dedicated Uptime Bay that ensures these issues are addressed efficiently, with a level of service unmatched by any other dealer in the area.


VOLVO ACTION SERVICE

(800) 528-6586

Please call 1-800-VOLVO to talk to highly trained Volvo professionals and get your truck issues resolved quickly.

MACK ONECALL

(800) 866-1177

Please call 1-800-866-1177 to talk to highly trained Mack professionals and get your truck issues resolved quickly.

SERVICE

At 401 Truck Source, we are committed to providing exceptional care and service for your Mack and Volvo vehicles. Our systems are integrated with Volvo Action Services and Mack OneCall, ensuring seamless support. Thank you for being a valued member of 401 Truck Source.

We lookforward to supporting you with parts, service, body shop, and sales needs. Through our MV Assist system, we can connect to your truck, upload mileage and critical information, and provide more effective assistance. By working in harmony with our warranty system and the systems of Volvo and Mack, we help you stay updated on your truck’s status. Thank you for being a valued member of the 401 Truck Source family. We look forward to supporting you with parts, service, body shop, and sales needs.


Our comprehensive service offerings include:



Service technician on phone in auto repair shop

ALIGNMENT / SUSPENSION

We offer a range of alignment services, from 3-axle alignments to trailer and lift axle alignments. When you drop your truck off, we perform a road test to assess the current alignment and conduct a full suspension inspection. If any issues are found, we will notify you before proceeding with the alignment.

Once approved, we set your unit up on our Hunter alignment machine, perform the alignment, and conduct a final road test to confirm completion.


SCHEDULE SERVICE

DRIVESHAFT & MACHINE SHOP

AT 401 TRUCKSOURCE, WE CAN FABRICATE DRIVESHAFTS OF ANY SIZE, FROM PTO SHAFTS TO 1800 SERIES SHAFTS. WE ALSO OFFER SAME-DAY LENGTHENING OR SHORTENING SERVICES. CALL OUR SERVICE DEPARTMENT TO BOOK YOUR APPOINTMENT:

(519)-737-6956

PLEASE PROVIDE DETAILS SUCH AS THESE SO OUR SERVICE ADVISORS CAN FURTHER ASSIST YOU:

COME IN WITH DETAILED MEASUREMENT AND WE ARE HAPPY TO ASSIST YOU.

FLYWHEEL MACHINING CAN BE DONE 8AM-MIDNIGHT MON - FRIDAY & SAT 8AM-NOON

SCHEDULE SERVICE
Technician working on driveshaft in machine shop

EMISSIONS TEST

We offer excellent options for emission testing, catering to both single tractors and fleet units.

Emission Test Locations:
Emission testing is available at our Maidstone and Chatham locations.

Mobile Emission Testing Program:
For Fleet or busy owners we can accommodate mobile E-tests for 2 units or more, even on weekends and holidays.

We provide a Mobile E-test service for two or more diesel vehicles. Simply contact us to arrange a convenient time. Our road technician will schedule a visit that fits your schedule to conduct the tests on your trucks.

At 401 Truck Source, we strive to simplify the E-test process for your diesel vehicles by offering competitive solutions to keep your fleet running smoothly.

Please note the service call-out fee may apply if:

  • The customer does not ensure units are running on-site, causing delays in testing.
  • Multiple visits are required to complete the fleet's tests.

Pricing guide:

  • E-test performed at 401 Trucksource $129.99
  • E-test performed on site – Please call to enquire
SCHEDULE SERVICE

RIVS

RIV Inspection - We are certified to perform RIV's on Automobiles, Semi Tractors, Tractor Trailers, Motorcycles, Boat Trailers, Motor Homes, Recreational Vehicles...!

At 401 Trucksource, we provide support as a RIV-certified dealership and offer same-day inspections for your vehicle or boat trailer. No appointment is necessary—walk-ins are welcome.

SCHEDULE SERVICE
Yellow FSX DPF cleaning equipment in service bay

WE WILL CLEAN YOUR DPF/DOC

You may require a DPF Cleaning Specialist to service your DOC or DPF (exhaust emission system) if you experience:

  • Manufacturer recommendations
  • Increased back pressure
  • Frequent regeneration cycles
  • Reduced performance or fuel economy

We use FSX equipment, a proven technology, to achieve the best possible results. Cleaning your exhaust emission system not only extends the life of your filter but also maintains engine power, enhances fuel economy, and protects the environment. Additionally, it safeguards upstream components such as the turbocharger, EGR cooler, EGR valve, and intake runners.

Please call our Service Department to schedule an appointment, or request it during your visit.

Maidstone Location:

Contact Info: 519-737-6959
Email: service@401trucksource.com
SCHEDULE SERVICE

WHY CHOOSE 401 TRUCKSOURCE?

  • OEM Expertise: As a Mack and Hino dealership, we have in-depth knowledge of these truck brands.
  • Certified Technicians: Our technicians are highly trained and certified to handle any repair.
  • State-of-the-Art Equipment: We invest in the latest tools and technology for efficient service.
  • Genuine Parts: We use only OEM or equivalent parts to ensure optimal performance and longevity.
  • Fast Turnaround: We understand the importance of uptime, so we strive for quick service without compromising quality.
  • Customer Satisfaction: Our goal is to exceed your expectations with every visit.

Shuttle Service

Available Upon Request.
SHUTTLE SERVICE

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